Aino’s dermatologically tested anti-bacterial products fight with bacteria and offer a luxurious feel.
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We believe that skincare and sleep products are deeply personal. To ensure the highest standards of hygiene and safety for all our customers, we offer a 14-day return option for eligible purchases. However, please note that Aino products are classified as hygiene-sensitive products, and specific exceptions apply that you can read under Terms and Conditions.
If your product is unused, and in its original condition, and you would like to make a return, please follow these steps:
1. Email us at hello@skincarebyaino.com with your order details within 14 days of receiving your order from the parcel machine.
2. Once we receive the product in its original, unopened, and undamaged condition, we will process your return within few business days.
